Displays questions and their answers in an accordion control, which allows the user to expand the question to see the answer. FAQs are located in an external JSON file, which also allows for support of other languages.
Path - String value, mandatory
Pathname to the JSON file containing the Questions and Answers. This can be the relative path to the file from the Gateway folder as shown above, or the full URL to the file.
IconCollapsed - String Value, optional
By default has a value “wpt-font wpt-font-icon_Right”.
IconExpanded - String Value, optional
By default has a value “wpt-font wpt-font-icon_Down”.
Lang
Specify the ISO 639-1 code for a language. For additional languages, copy the whole section from Line 3 to 19 (in this example), paste and edit for the new language. rapidECM handles loading the correct language based on the user locale’s language setting.
Question
The question in the relevant language.
Answer
The answer in the relevant language.
For additional language just copy and paste the whole language block. Notice that the questions do not need to be the same, there doesn’t even need to be the same number of questions. For example HR questions in the UK could be completely different to those in Germany, not just translations of the same ones.
The FAQ widget can make use of the FlexQuery feature from v2.2 onwards. This allows the JSON file described above to be stored in OnBase and retrieved using document keywords.
